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Terms & Conditions
Effective Date: July 21, 2025
Terms & Conditions
1. Agreement to Terms
By accessing or using Carbon Arc LLC’s website, ordering products, or otherwise interacting with us, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our services.
2. Definitions
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“Company,” “we,” “us,” “our” refers to Carbon Arc LLC.
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“You,” “your,” “Customer” refers to the individual or entity who purchases or uses our products or services.
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“Products” means the carbon fiber automotive parts and accessories offered for sale by Carbon Arc LLC.
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“Website” means www.carbonarc.com and any related subdomains or applications.
3. Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use our services. By placing an order, you represent and warrant that you meet these requirements.
4. Account Registration
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To place an order, you may be required to create an account.
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You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
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Notify us immediately of any unauthorized use.
5. Orders & Acceptance
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All orders are subject to acceptance by Carbon Arc LLC. We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product information, or suspicion of fraud.
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Once you place an order, you will receive an order confirmation email. This email is not an acceptance but a confirmation that we have received your order.
6. Pricing & Payment
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Prices are stated in USD and exclude taxes and shipping fees unless otherwise noted.
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We accept major credit cards and other payment methods as listed at checkout.
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Payment is processed at the time of order placement.
7. Shipping & Delivery
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We ship from our Irvine, CA warehouse. Estimated delivery times vary by destination and shipping method.
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Title and risk of loss pass to you upon delivery to the carrier.
8. Returns, Refunds & Cancellations
Please review our separate Refund, Returns & Cancellation Policy for detailed instructions and eligibility criteria. In summary:
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Refunds are available only for manufacturing defects, subject to photo verification within 5 days and a refund request within 10 days of delivery.
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Custom‑made products are eligible only for repair or replacement, not refunds.
9. Intellectual Property
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All content on the Website—including text, graphics, logos, images, and software—is the property of Carbon Arc LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
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You may view and print one copy of the content for your personal, non‑commercial use. Any other use requires our prior written consent.
10. Prohibited Uses
You agree not to:
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Use our Website or Products for any unlawful purpose.
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Infringe our intellectual property or that of others.
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Transmit viruses, malware, or other harmful code.
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Attempt to gain unauthorized access to our systems.
11. Disclaimers & Limitation of Liability
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Disclaimer: Products are provided “as is.” We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non‑infringement.
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Limitation of Liability: To the maximum extent permitted by law, Carbon Arc LLC’s liability for any claim arising out of or relating to these Terms or the Products shall not exceed the purchase price of the Product in question. We shall not be liable for any indirect, incidental, or consequential damages.
12. Indemnification
You agree to indemnify and hold Carbon Arc LLC, its officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your use of the Products.
13. Governing Law & Dispute Resolution
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These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
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Any dispute arising under or relating to these Terms shall be resolved through binding arbitration in Orange County, California, under the rules of the American Arbitration Association.
14. Changes to Terms
We may update these Terms at any time. We will post the revised version on our Website with a new Effective Date. Your continued use after such changes constitutes acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: help@carbonarc.shop
(No physical address on file)
Thank you for choosing Carbon Arc LLC. We appreciate your business and are committed to delivering high‑quality carbon fiber automotive parts.
